get in touch
One address reaches all of us. Most questions have a faster answer than an email, though, so the table below is worth a glance first.
by email
Instructors and campus staff usually hear back within two business days. Students will get a faster and more complete answer from the help bot, which knows the account and assignment screens and passes on anything it cannot settle.
a faster way, depending
| what brings you here | where to go |
|---|---|
| You want to use Sway with your students instructor |
Sign up — your school, the classes, and roughly how many students are in them. Sway is free for college courses. Then instructor resources for syllabus language you can paste into your own document, and screen-by-screen walkthroughs of every part of the setup. |
| You are a student with an account or assignment question student |
The Sway Student Help Bot resolves most of these and escalates the rest to us directly. It is the fastest route by a wide margin. Student resources covers activation, matching, deadlines and progress in writing. |
| You want to see what Sway actually looks like anyone |
Real student chat threads, de-identified and shared with permission, and the instructor reports written from them. Doing an assignment is the whole thing drawn screen by screen, from the sign-up link to the survey at the end. |
| You are introducing Sway to a colleague |
The colleague overview is one page and assumes no prior knowledge. Instructor testimonials are what their peers say about running it. |
| You are bringing Sway to orientation or a campus event campus |
Sway for campuses covers first-year orientation, before and during. Sway for events covers debates, panels and public dialogues. Both start with a conversation — write to us, or book a twenty-minute demo. |
who you are writing to
Sway is operated by Disagree Wisely, developed with Heterodox Academy, and funded by grants — which is why it is free for college courses. The people behind it are on the creators page, and the story is on about.
For anything touching student data — a records request, a deletion, a question about what an instructor can see — write to privacy@swaybeta.ai. The student privacy and research consent page sets out what is collected and what is shared.